The primary way of contacting EUMETSAT is using the form below.
How to contact us
Please complete the form by selecting the appropriate subject from the drop-down menu:
Enquiries — ask us about what we do, the services we provide, our website, etc.
Compliments — we are always grateful for feedback on the services we provide.
Complaints — if you have any issues with EUMETSAT and our service, please let us know.
Recruitment — applying for a job at EUMETSAT.
Media — press enquiries.
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Direct points of contact
If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below.
Tel: +49 6151 807 7
Fax: +49 6151 807 5550
Eumetsat Allee 1
User Service Helpdesk
During normal working hours, Monday to Thursday 08:30–17:15 CET, Friday 08:30–16:00 CET.
Tel: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
Darmstadt has a main railway station and Frankfurt International Airport approximately 30 km to the north. Our headquarters are approximately 20 minutes from the airport. The main railway station and a major motorway exit are nearby. There are also a number of large hotels in and around Darmstadt.