Contact Us

Contact Us

Eumetsat Allee 1
D-64295 Darmstadt

The primary way of contacting EUMETSAT is using the form below.

How to contact us

Please complete the form by selecting the appropriate subject from the drop-down menu:

Enquiries — ask us about what we do, the services we provide, our website, etc.

Compliments — we are always grateful for feedback on the services we provide.

Complaints — if you have any issues with EUMETSAT and our service, please let us know.

Recruitment — applying for a job at EUMETSAT.

Media — press enquiries.

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Personal Information

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Direct points of contact

If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below.

Main reception

Tel: +49 6151 807 7
Fax: +49 6151 807 5550

Eumetsat Allee 1
D-64295 Darmstadt

User Service Helpdesk

During normal working hours, Monday to Thursday 08:30–17:15 CET, Friday 08:30–16:00 CET.

Tel: +49 6151 807 3660/3770
Fax: +49 6151 807 3790

Email the helpdesk

Press office

Email the press office


Darmstadt has a main railway station and Frankfurt International Airport approximately 30 km to the north. Our headquarters are approximately 20 minutes from the airport. The main railway station and a major motorway exit are nearby. There are also a number of large hotels in and around Darmstadt.

Walking directions from Darmstadt main railway station.

By car — northbound towards Frankfurt on the A5 motorway.

By car — southbound towards Basel on the A5 motorway.