Following the EUMETCast Europe uplink service handover to a new provider on 15 December 2022, a number of users have reported issues with their reception of EUMETCast Europe services on EUTELSAT-10A transponder C4, through which the Basic Service (BAS) and High Volume Service 1 (HVS-1) are operated.
The service was switched back to the previous provider on 19 December in order to seek possibilities to make the handover transparent for affected users.
A solution is now identified and is being trialled using the EUMETCast Europe backup satellite, Hotbird-13C, using transponder 6 (HB13C-6). EUMETCast Europe streams (BAS and HVS-1) are, from now until 30 January 2023, active on HB13C-6.
We welcome end-user participation in the trial, testing reception by receiving the EUMETCast Europe traffic from HB13C-6, and providing feedback to our User Service Helpdesk.
The reception parameters are listed in the following table.
Parameter |
Transponder |
---|
Name |
HB13C |
Transponder |
6 |
Down Link Frequency |
11316.72 MHz |
L-band Frequency
(LNB LOF=9750MHz) |
1566.72 MHz |
Symbol Rate |
33000 kS/s |
Polarisation |
Vertical |
Roll-Off |
5% |
Transmission Standard |
DVB-S2, VCM mode |
MODCOD 1 — Basic Service |
8PSK3/5
MPE TS, ISI=1 |
MODCOD 2 — High Volume Service |
16APSK2/3 MPE TS, ISI=1 |
Setup requirements
The antenna requirements for existing user locations are the same as for the operational service from E10A. The choices are:
- Set up a separate reception chain for HB13C. See the satellite dish alignment section on how to point the antenna.
- Set up a multi-feed solution according to the Ku-band dual feed setup.
For full details on the backup satellite and the reception setup, see EUMETCast Europe Backup Satellite.
For more information, contact our User Service Helpdesk.