Contact us

Find out how to contact EUMETSAT via our online form, email, post or phone

The primary way of contacting EUMETSAT is through using the enquiry form below.

Last Updated

08 March 2022

Published on

22 October 2020

Please complete the form by selecting the appropriate subject from the drop-down menu:

Enquiries:
Ask us about what we do, the services we provide, our website, etc.
Press enquiry:
Enquiries from the press and media.
Recruitment:
Applying for a job at EUMETSAT.
Compliments:
We are always grateful for feedback on the services we provide.
Complaints:
If you have any issues with EUMETSAT and our service, please let us know.
Training:
Questions, requests and suggestions related to EUMETSAT training activities and resources.

If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below.

Address

EUMETSAT
Eumetsat Allee 1
D-64295 Darmstadt
Germany

Tel: +49 6151 807 7
Fax: +49 6151 807 5550

User Service Helpdesk

During normal working hours, Monday to Thursday 08:30–17:15 CET, Friday 08:30–16:00 CET.

Tel: +49 6151 807 3660/3770
Fax: +49 6151 807 3790

Email the helpdesk

Press office

If you are a member of the media, please email the press office directly.

Data Protection Officer

Should you have any concerns or questions regarding the protection of personal data at EUMETSAT please email the Data Protection Officer.

Query Type

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First name Required field

Last name Required field

Company / Organisation

Address 1

Address 2

Town / City Required field

Country Required field

Post code / Zip

Telephone number Required field

Email address Required field

Comment

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Tick if you would like a copy of your enquiry

Visiting EUMETSAT

Darmstadt has a main railway station and Frankfurt International Airport approximately 30 km to the north. Our headquarters are approximately 20 minutes from the airport. The main railway station and a major motorway exit are nearby. There are also a number of large hotels in and around Darmstadt.

By car — northbound towards Frankfurt on the A5 motorway

By car — southbound towards Basel on the A5 motorway

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