Find out how to contact EUMETSAT via our online form, email, post or phone
The primary way of contacting EUMETSAT is through using the enquiry form below.
17, November 2020
How to contact us
Please complete the form by selecting the appropriate subject from the drop-down menu:
Enquiries — ask us about what we do, the services we provide, our website, etc.
Press enquiry — enquiries from the press and media.
Recruitment — applying for a job at EUMETSAT.
Compliments — we are always grateful for feedback on the services we provide.
Complaints — if you have any issues with EUMETSAT and our service, please let us know.
Training — questions, requests and suggestions related to EUMETSAT training activities and resources.
If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below.
Tel: +49 6151 807 7
Fax: +49 6151 807 5550
Eumetsat Allee 1
User Service Helpdesk
During normal working hours, Monday to Thursday 08:30–17:15 CET, Friday 08:30–16:00 CET.
Tel: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
Data Protection Officer
Should you have any concerns or questions regarding the protection of personal data at EUMETSAT please email the Data Protection Officer.
Darmstadt has a main railway station and Frankfurt International Airport approximately 30 km to the north. Our headquarters are approximately 20 minutes from the airport. The main railway station and a major motorway exit are nearby. There are also a number of large hotels in and around Darmstadt.