Contact Us

Find out how to contact EUMETSAT via our online form, email, post or phone


The primary way of contacting EUMETSAT is through using the enquiry form below.

Last Updated

17, November 2020

How to contact us

Please complete the form by selecting the appropriate subject from the drop-down menu:

Enquiries — ask us about what we do, the services we provide, our website, etc.

Press enquiry — enquiries from the press and media.

Recruitment — applying for a job at EUMETSAT.

Compliments — we are always grateful for feedback on the services we provide.

Complaints — if you have any issues with EUMETSAT and our service, please let us know.

Training — questions, requests and suggestions related to EUMETSAT training activities and resources.

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If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below.

Main reception

Tel: +49 6151 807 7
Fax: +49 6151 807 5550

Eumetsat Allee 1
D-64295 Darmstadt

User Service Helpdesk

During normal working hours, Monday to Thursday 08:30–17:15 CET, Friday 08:30–16:00 CET.

Tel: +49 6151 807 3660/3770
Fax: +49 6151 807 3790

Email the helpdesk

Press office

Email the press office

Data Protection Officer

Should you have any concerns or questions regarding the protection of personal data at EUMETSAT please email the Data Protection Officer.


Darmstadt has a main railway station and Frankfurt International Airport approximately 30 km to the north. Our headquarters are approximately 20 minutes from the airport. The main railway station and a major motorway exit are nearby. There are also a number of large hotels in and around Darmstadt.

Walking directions from Darmstadt main railway station.

By car — northbound towards Frankfurt on the A5 motorway.

By car — southbound towards Basel on the A5 motorway.